Supply Chain Management Analysis Using the Business Process Model and Notation in the Midst of Covid-19 Pandemic
A Case Study at MS Company - Indonesia
Keywords:
Supply Chain Management, Business Process Model and Notation, Sustainable
Abstract
Supply Chain Management (SCM) aims to maximize the value of the products produced to meet customers' needs and demands. This study aims to conduct an assessment of Supply Chain Management at MS Company and suggested BPMN with adjusted business processes. The Business Process Model and Notation (BPMN) approach is useful for describing complex business process modelling in detail but still easy to understand. Thus, it can minimize errors in implementing business processes. We used the study case approach to conduct this research by studying several journals related to SCM. A discussion was then held to improve the four main processes associated with SCM, and the improvement was written by using BPMN. This study explains that BPMN can be used to give detail and minimize errors so that the modified business process modelling is easy to understand and facilitates communication between business process designers and business process executors. Some MS company improvement in its SCM includes production scheduling, goods procurement, production implementation, and warehouse management. It is suggested that further observation and examination of the improved SCM is needed to prove the new SCM's success in the midst of the covid-19 pandemic.
References
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Chopra, S., & Meindl, P. (2007). Supply Chain Management: Strategy, Planning, and Operations (Third Edit). Upper Saddle River, New Jersey: Pearson Prentice Hall.
Danny, L. (2017). Pemodelan Proses Bisnis dengan BPMN. Retrieved October 14, 2020, from http://ccg.co.id/blog/2017/04/28/pemodelan-proses-bisnis-dengan-bpmn/
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Hazen, B. T., Russo, I., Confente, I., & Pellathy, D. (2020). Supply chain management for a circular economy: conceptual framework and research agenda. International Journal of Logistics Management. https://doi.org/10.1108/IJLM-12-2019-0332
Heizer, J., & Render, B. (2004). Principle of Operations management. Upper Saddle River, New Jersey: Pearson Prentice Hall.
Jermsittiparsert, K., Sutduean, J., & Sriyakul, T. (2019). Role of warehouse attributes in supply chain warehouse efficiency in Indonesia. International Journal of Innovation, Creativity and Change, 5(2), 786–802.
Johansson, H. J., McHugh, P., Pendlebury, A. J., & Wheeler, W. A. (1993). Business Process Reengineering: Breakpoint Strategies for Market Dominance. Hoboken, New Jersey: John Wiley & Sons.
Johansson, R. (2007). Case Study Methodology. International Conference "Methodologies in Housing Research," 32(3), 48–54.
Krisantoso, G., Ap, I., Fajar, M., & Kharisma Makassar, S. (2015). Penerapan Business Process Modeling Notation (BPMN) Untuk Memodelkan Kebutuhan Sistem Proses Penyuntingan Tulisan Pada Website Jurnal Jtriste. Seminar Nasional Forum Dosen Indonesia, (August 2015), 2460–5271.
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Martina. (2019). Apa Itu Supply Chain Management (SCM) serta Pentingnya SCM Dalam Proses Bisnis. Retrieved October 14, 2020, from https://ukirama.com/en/blogs/apa-itu-supply-chain-management-scm-serta-pentingnya-scm-dalam-proses-bisnis
Miradji, Afrizal M. (2014). Analisis Supply Chain Management Pada PT. Monier Di Sidoarjo, X(19).
Nur, M. A. (2017). Apa yang dimaksud dengan Business Process Model and Notation (BPMN)? Retrieved October 14, 2020, from https://www.dictio.id/t/apa-yang-dimaksud-dengan-business-process-model-and-notation-bpmn/2715
Paradigm, V. (2020). What is BPMN? Retrieved October 15, 2020, from https://www.visual-paradigm.com/guide/bpmn/what-is-bpmn/
Pinedo, M. L. (2009). Planning and Scheduling in Manufacturing and Services (Second Edi). New York, USA: Springer. Retrieved from http://library1.nida.ac.th/termpaper6/sd/2554/19755.pdf
Purnomo, A. (2020). Mengenal Proses Bisnis atau Business Process. Retrieved October 14, 2020, from https://standarku.com/standar-proses-bisnis-business-process/
Regattieri, A., Santarelli, G., & Piana, F. (2019). Operations, Logistics and Supply Chain Management. Cham, Switzerland: Springer Nature Switzerland AG. https://doi.org/10.1007/978-3-319-92447-2_13
Rosmala, D., & Falahah. (2007). Pemodelan Proses Bisnis B2B dengan BPMN (Studi Kasus Pengadaan Barang Pada Divisi Logistik). Seminar Nasional Aplikasi Teknologi Informasi 2007 (SNATI 2007), 11(1), 1–7.
Setiawan, E. B., & Setiyadi, A. (2017). Implementasi Supply Chain Management (SCM) dalam Sistem Informasi Gudang Untuk Meningkatkan Efektivitas dan Efisiendi Pergudangan. Seminar Nasional Teknologi Informasi Dan Multimedia 2017, 4(Febuari), 13–25.
Setijadi (2020). Sistem Logistik dalam Situasi Tanggap Darurat Wabah Covid-19. Retreived October 10, 2020 from https://supplychainindonesia.com/sistem-logistik-dalam-situasi-tanggap-darurat-wabah-covid-19/.
Silva, C. D., Sousa, P. S. A., Moreira, M. R. A., & Amaro, G. M. (2020). Do supply chain management practices influence firm performance? A meta-analytical approach. International Journal of Information Systems and Supply Chain Management, 13(3), 1–22. https://doi.org/10.4018/IJISSCM.2020070101
Sleekr. (2018). Mengenal Manajemen Bisnis: Definisi, Fungsi, dan Unsur. Retrieved October 14, 2020, from https://sleekr.co/blog/mengenal-manajemen-definisi-fungsi-dan-unsur/
Subekti, W. (2020). Pengertian Proses Bisnis (Business Process). Retrieved October 14, 2020, from https://www.wibowopajak.com/2015/06/pengertian-proses-bisnis-business.html
Sugiyartomo, I. F. (2018). Apa yang dimaksud dengan Pemodelan Proses Bisnis atau Business Process Modeling? Retrieved October 15, 2020, from https://www.dictio.id/t/apa-yang-dimaksud-dengan-pemodelan-proses-bisnis-atau-business-process-modeling/15127
Thahjadi, B. (2020). Supply Chain Management in the Midst of Covid-19 Pandemic, keynote speech at 3rd Economics, Business, and Government Challenges International Conference "Indonesia's Economic Recovery Strategy after Covid 19 Global Pandemic" Faculty of Economics and Business. Universitas Pembangunan Nasional "Veteran" Jawa Timur.
Vistasusiyanti, Kindangen, P., & Palandeng, I. D. (2017). Analisis Manahemen Rantai Pasokan Spring Bed pada PT Massindo Sinar Pratama Kota Manado. EMBA, 5(2), 901–908.
Warsidi, & Achmar, S. (2017). Manajemen proses bisnis. Retrieved October 14, 2020, from https://students.warsidi.com/2017/06/manajemen-proses-bisnis.html
Worldbank (2020). The Global Economic Outlook During the COVID-19 Pandemic: A Changed World. Retrieved October 06, 2020 from https://www.worldbank.org/en/news/feature /2020/06/08/the-global-economic-outlook-during-the-covid-19-pandemic-a-changed-world
Wuryandani, D. (2020). Dampak pandemi covid-19 terhadap pertumbuhanEkonomi indonesia 2020 dan solusinya. Info Singkat: Kajian singkat terhadap isu aktual dan strategis, Vol. XII, No. 15/I/Puslit/Agustus/2020.
Yin, R. K. (2018). Case study research and applications: design and methods. (S. Edition, Ed.), SAGE Publications, Inc. Los Angeles, California. https://doi.org/10.1177/109634809702100108
Chopra, S., & Meindl, P. (2007). Supply Chain Management: Strategy, Planning, and Operations (Third Edit). Upper Saddle River, New Jersey: Pearson Prentice Hall.
Danny, L. (2017). Pemodelan Proses Bisnis dengan BPMN. Retrieved October 14, 2020, from http://ccg.co.id/blog/2017/04/28/pemodelan-proses-bisnis-dengan-bpmn/
Daud, M. N. (2017). Analisis Pengendalian Persediaan Bahan Baku Produksi Roti Wilton Kualasimpang. Jurnal Samudra Ekonomi Dan Bisnis, 8(2), 760–774. https://doi.org/10.33059/jseb.v8i2.434
Djamarah, S. B. (2006). Strategi Belajar Mengajar. Jakarta: PT Rineka Cipta. Retrieved from https://opac.perpusnas.go.id/DetailOpac.aspx?id=672676
Giharni. (2012). Prosedur Pengadaan Bahan Baku Produksi Di PT. Kusumahadi Santosa Jateng, Karanganyar. Universitas Sebelas Maret Surakarta. Retrieved from https://digilib.uns.ac.id/dokumen/detail/25736/Prosedur-Pengadaan-Bahan-Baku-Produksi-Di-Pt-Kusumahadi-Santosa-Jaten-Karanganyar
Hazen, B. T., Russo, I., Confente, I., & Pellathy, D. (2020). Supply chain management for a circular economy: conceptual framework and research agenda. International Journal of Logistics Management. https://doi.org/10.1108/IJLM-12-2019-0332
Heizer, J., & Render, B. (2004). Principle of Operations management. Upper Saddle River, New Jersey: Pearson Prentice Hall.
Jermsittiparsert, K., Sutduean, J., & Sriyakul, T. (2019). Role of warehouse attributes in supply chain warehouse efficiency in Indonesia. International Journal of Innovation, Creativity and Change, 5(2), 786–802.
Johansson, H. J., McHugh, P., Pendlebury, A. J., & Wheeler, W. A. (1993). Business Process Reengineering: Breakpoint Strategies for Market Dominance. Hoboken, New Jersey: John Wiley & Sons.
Johansson, R. (2007). Case Study Methodology. International Conference "Methodologies in Housing Research," 32(3), 48–54.
Krisantoso, G., Ap, I., Fajar, M., & Kharisma Makassar, S. (2015). Penerapan Business Process Modeling Notation (BPMN) Untuk Memodelkan Kebutuhan Sistem Proses Penyuntingan Tulisan Pada Website Jurnal Jtriste. Seminar Nasional Forum Dosen Indonesia, (August 2015), 2460–5271.
Lucidchart (2020). What is Business Process Modeling Notation? Retrieved October 15, 2020, from https://www.lucidchart.com/pages/bpmn
M. Stair, Ralph. W. Reynolds, G. (2010). Principle of Information Systems: A Managerial Approach. Course Technology (Ninth Edit). Boston, United Kingdom: Course Technology.
Martina. (2019). Apa Itu Supply Chain Management (SCM) serta Pentingnya SCM Dalam Proses Bisnis. Retrieved October 14, 2020, from https://ukirama.com/en/blogs/apa-itu-supply-chain-management-scm-serta-pentingnya-scm-dalam-proses-bisnis
Miradji, Afrizal M. (2014). Analisis Supply Chain Management Pada PT. Monier Di Sidoarjo, X(19).
Nur, M. A. (2017). Apa yang dimaksud dengan Business Process Model and Notation (BPMN)? Retrieved October 14, 2020, from https://www.dictio.id/t/apa-yang-dimaksud-dengan-business-process-model-and-notation-bpmn/2715
Paradigm, V. (2020). What is BPMN? Retrieved October 15, 2020, from https://www.visual-paradigm.com/guide/bpmn/what-is-bpmn/
Pinedo, M. L. (2009). Planning and Scheduling in Manufacturing and Services (Second Edi). New York, USA: Springer. Retrieved from http://library1.nida.ac.th/termpaper6/sd/2554/19755.pdf
Purnomo, A. (2020). Mengenal Proses Bisnis atau Business Process. Retrieved October 14, 2020, from https://standarku.com/standar-proses-bisnis-business-process/
Regattieri, A., Santarelli, G., & Piana, F. (2019). Operations, Logistics and Supply Chain Management. Cham, Switzerland: Springer Nature Switzerland AG. https://doi.org/10.1007/978-3-319-92447-2_13
Rosmala, D., & Falahah. (2007). Pemodelan Proses Bisnis B2B dengan BPMN (Studi Kasus Pengadaan Barang Pada Divisi Logistik). Seminar Nasional Aplikasi Teknologi Informasi 2007 (SNATI 2007), 11(1), 1–7.
Setiawan, E. B., & Setiyadi, A. (2017). Implementasi Supply Chain Management (SCM) dalam Sistem Informasi Gudang Untuk Meningkatkan Efektivitas dan Efisiendi Pergudangan. Seminar Nasional Teknologi Informasi Dan Multimedia 2017, 4(Febuari), 13–25.
Setijadi (2020). Sistem Logistik dalam Situasi Tanggap Darurat Wabah Covid-19. Retreived October 10, 2020 from https://supplychainindonesia.com/sistem-logistik-dalam-situasi-tanggap-darurat-wabah-covid-19/.
Silva, C. D., Sousa, P. S. A., Moreira, M. R. A., & Amaro, G. M. (2020). Do supply chain management practices influence firm performance? A meta-analytical approach. International Journal of Information Systems and Supply Chain Management, 13(3), 1–22. https://doi.org/10.4018/IJISSCM.2020070101
Sleekr. (2018). Mengenal Manajemen Bisnis: Definisi, Fungsi, dan Unsur. Retrieved October 14, 2020, from https://sleekr.co/blog/mengenal-manajemen-definisi-fungsi-dan-unsur/
Subekti, W. (2020). Pengertian Proses Bisnis (Business Process). Retrieved October 14, 2020, from https://www.wibowopajak.com/2015/06/pengertian-proses-bisnis-business.html
Sugiyartomo, I. F. (2018). Apa yang dimaksud dengan Pemodelan Proses Bisnis atau Business Process Modeling? Retrieved October 15, 2020, from https://www.dictio.id/t/apa-yang-dimaksud-dengan-pemodelan-proses-bisnis-atau-business-process-modeling/15127
Thahjadi, B. (2020). Supply Chain Management in the Midst of Covid-19 Pandemic, keynote speech at 3rd Economics, Business, and Government Challenges International Conference "Indonesia's Economic Recovery Strategy after Covid 19 Global Pandemic" Faculty of Economics and Business. Universitas Pembangunan Nasional "Veteran" Jawa Timur.
Vistasusiyanti, Kindangen, P., & Palandeng, I. D. (2017). Analisis Manahemen Rantai Pasokan Spring Bed pada PT Massindo Sinar Pratama Kota Manado. EMBA, 5(2), 901–908.
Warsidi, & Achmar, S. (2017). Manajemen proses bisnis. Retrieved October 14, 2020, from https://students.warsidi.com/2017/06/manajemen-proses-bisnis.html
Worldbank (2020). The Global Economic Outlook During the COVID-19 Pandemic: A Changed World. Retrieved October 06, 2020 from https://www.worldbank.org/en/news/feature /2020/06/08/the-global-economic-outlook-during-the-covid-19-pandemic-a-changed-world
Wuryandani, D. (2020). Dampak pandemi covid-19 terhadap pertumbuhanEkonomi indonesia 2020 dan solusinya. Info Singkat: Kajian singkat terhadap isu aktual dan strategis, Vol. XII, No. 15/I/Puslit/Agustus/2020.
Yin, R. K. (2018). Case study research and applications: design and methods. (S. Edition, Ed.), SAGE Publications, Inc. Los Angeles, California. https://doi.org/10.1177/109634809702100108
Published
2020-11-30
How to Cite
NuzulitaN., DjohanR., & RoiqohS. (2020, November 30). Supply Chain Management Analysis Using the Business Process Model and Notation in the Midst of Covid-19 Pandemic. Journal of Accounting and Strategic Finance, 3(2), 185-198. https://doi.org/https://doi.org/10.33005/jasf.v3i2.144
Section
Articles
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
